front cover of Bureaucrats and Politicians in Western Democracies
Bureaucrats and Politicians in Western Democracies
Joel D. Aberbach, Robert D. Putnam, and Bert A. Rockman
Harvard University Press, 1981

In uneasy partnership at the helm of the modern state stand elected party politicians and professional bureaucrats. This book is the first comprehensive comparison of these two powerful elites. In seven countries—the United States, Great Britain, France, Germany, Sweden, Italy, and the Netherlands—researchers questioned 700 bureaucrats and 6OO politicians in an effort to understand how their aims, attitudes, and ambitions differ within cultural settings.

One of the authors’ most significant findings is that the worlds of these two elites overlap much more in the United States than in Europe. But throughout the West bureaucrats and politicians each wear special blinders and each have special virtues. In a well-ordered polity, the authors conclude, politicians articulate society’s dreams and bureaucrats bring them gingerly to earth.

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front cover of Choosing to Lead
Choosing to Lead
Understanding Congressional Foreign Policy Entrepreneurs
Ralph G. Carter and James M. Scott
Duke University Press, 2009
Shedding new light on how U.S. foreign policy is made, Ralph G. Carter and James M. Scott focus on “congressional foreign policy entrepreneurs,” the often unrecognized representatives and senators who take action on foreign policy matters rather than waiting for the executive branch to do so. These proactive members of Congress have undertaken many initiatives, including reaching out to Franco’s Spain, promoting détente with the Soviet Union, proposing the return of the Panama Canal, seeking to ban military aid to Pinochet’s regime in Chile, pushing for military intervention in Haiti, and championing the recognition of Vietnam. In Choosing to Lead, Carter and Scott examine the characteristics, activities, and impact of foreign policy entrepreneurs since the end of the Second World War. In so doing, they show not only that individual members of Congress have long influenced the U.S. foreign policy-making process, but also that the number of foreign policy entrepreneurs has grown over time.

Carter and Scott combine extensive quantitative analysis, interviews with members of Congress and their staff, and case studies of key foreign policy entrepreneurs, including Frank Church, William Fulbright, Jesse Helms, Edward Kennedy, Pat McCarran, and Curt Weldon. Drawing on their empirical data, the authors identify the key variables in foreign policy entrepreneurship, including membership in the Senate or House, seniority and committee assignments, majority or minority party status, choice of foreign policy issues, and the means used to influence policy. By illuminating the roles and impact of individual members of Congress, Carter and Scott contribute to a more nuanced understanding of the broader U.S. foreign policy-making process.

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Creating Public Value
Strategic Management in Government
Mark H. Moore
Harvard University Press, 1997

A seminal figure in the field of public management, Mark H. Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard’s Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate?

Moore’s answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore’s cases, we witness dilemmas faced by a cross-section of public managers: William Ruckelshaus and the Environmental Protection Agency; Jerome Miller and the Department of Youth Services; Miles Mahoney and the Park Plaza Redevelopment Project; David Sencer and the swine flu scare; Lee Brown and the Houston Police Department; Harry Spence and the Boston Housing Authority. Their work, together with Moore’s analysis, reveals how public managers can achieve their true goal of producing public value.

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front cover of The Higher Civil Service in the United States
The Higher Civil Service in the United States
Quest for Reform
Mark W. Huddleston
University of Pittsburgh Press, 1996

Every time control of the U.S. presidency is passed from one party to another, the entire top layer of the executive branch changes. Thousands of men and women take down their pictures, pack up their desks, and move back into private life, just as others dust off their pictures and move in. The U.S. stands alone in this respect. Nearly every other advanced democracy is managed-save for elected officials and a few top aides-by an elite cadre of top civil servants selected by highly competitive examinations.

Hudleston and Boyer tell the story of U.S. efforts to develop higher civil service, beginning with the Eisenhower administration and culminating in the passage of the Civil Service Reform Act of 1978. Arguing that the highly-politicized U.S. system simply hasn't worked, they examine why and how reform efforts have failed and offer a series of recommendations for the future.
 

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front cover of Politics within the State
Politics within the State
Elite Bureaucrats and Industrial Policy in Authoritarian Brazil
Ben Ross Schneider
University of Pittsburgh Press, 1991
Brazil was one of the most successful examples of state-led industrialization in the post-1945 era. Yet, on the surface, the Brazilian bureaucracy appears highly fragmented, personalized, and ad-hoc. Ben Ross Schneider looks behind this façade to explain how the Brazilian bureaucracy contributes to industrialization by analyzing career patterns and appointments which structure incentives and power more than formal organizations or institutions. Politics and personalism, of the right sort, Schneider argues, can in fact enhance policy effectiveness and state capacity.
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front cover of The President’s Call
The President’s Call
Executive Leadership from FDR to George Bush
Judith E. Michaels
University of Pittsburgh Press, 1997

Judith Michaels provides an in-depth examination of the Senate-confirmed presidential appointees of the Gorge H. W. Bush administration, and analyzes what these choices reveal about him, his administration, and the institution of political appointments itself. She compares this research to other administrations in the modern era. Particularly fascinating is how Bush's appointees compare with those of Ronald Reagan.

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front cover of The Promise and Paradox of Civil Service Reform
The Promise and Paradox of Civil Service Reform
Patricia W. Ingraham
University of Pittsburgh Press, 1993

Contains fourteen essays that examine, through a public policy focus, the 1978 civil service reform and its aftermath.  The essays view policy design, implementation, and evaluation, as well as the overall politics of administration and institutional change.  An indispensible tool for students of public administration, bureaucratic politics, and personnel policy.

Contributors: Carolyn Ban; John Halligan; Kirke Harper; Mark Huddleston; J. Edward Kellough; Larry M. Lane; Chester A. Newland; James L. Perry; Beryl A. Radin; Robert Vaughn; and the editors.

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front cover of Recognizing Public Value
Recognizing Public Value
Mark H. Moore
Harvard University Press, 2013

Mark H. Moore’s now classic Creating Public Value offered advice to public managers about how to create public value. But that book left a key question unresolved: how could one recognize (in an accounting sense) when public value had been created? Here, Moore closes the gap by setting forth a philosophy of performance measurement that will help public managers name, observe, and sometimes count the value they produce, whether in education, public health, safety, crime prevention, housing, or other areas. Blending case studies with theory, he argues that private sector models built on customer satisfaction and the bottom line cannot be transferred to government agencies. The Public Value Account (PVA), which Moore develops as an alternative, outlines the values that citizens want to see produced by, and reflected in, agency operations. These include the achievement of collectively defined missions, the fairness with which agencies operate, and the satisfaction of clients and other stake-holders.

But strategic public managers also have to imagine and execute strategies that sustain or increase the value they create into the future. To help public managers with that task, Moore offers a Public Value Scorecard that focuses on the actions necessary to build legitimacy and support for the envisioned value, and on the innovations that have to be made in existing operational capacity.

Using his scorecard, Moore evaluates the real-world management strategies of such former public managers as D.C. Mayor Anthony Williams, NYPD Commissioner William Bratton, and Commissioner of the Minnesota Department of Revenue John James.

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front cover of Teaching, Tasks, and Trust
Teaching, Tasks, and Trust
Functions of the Public Executive
John Brehm
Russell Sage Foundation, 2008
The mere word "bureaucracy" brings to mind images of endless lines, piles of paperwork, and frustrating battles over rules and red tape. But some bureaucracies are clearly more efficient and responsive than others. Why? In Teaching, Tasks, and Trust, distinguished political scientists John Brehm and Scott Gates show that a good part of the answer may be found in the roles that middle managers play in teaching and supporting the front-line employees who make a bureaucracy work. Brehm and Gates employ a range of sophisticated modeling and statistical methods in their analysis of employees in federal agencies, police departments, and social service centers. Looking directly at what front-line workers say about their supervisors, they find that employees who feel they have received adequate training have a clearer understanding of the agency's mission, which leads to improved efficiency within their departments. Quality training translates to trust – employees who feel supported and well-trained for the job are more likely to trust their supervisors than those who report being subject to constant monitoring and a strict hierarchy. Managers who "stand up" for employees—to media, government, and other agency officials—are particularly effective in cultivating the trust of their workers. And trust, the authors find, motivates superior job performance and commitment to the agency's mission. Employees who trust their supervisors report that they work harder, put in longer hours, and are less likely to break rules. The authors extend these findings to show that once supervisors grain trust, they enjoy greater latitude in influencing how employees allocate their time while working. Brehm and Gates show how these three executive roles are interrelated—training and protection for employees gives rise to trust, which provides supervisors with the leverage to stimulate improved performance among their workers. This new model—which frames supervisors as teachers and protectors instead of taskmasters—has widespread implications for training a new generation of leaders and creating more efficient organizations. Bureaucracies are notorious for inefficiency, but mid-level supervisors, who are often regarded as powerless, retain tremendous power to build a more productive workforce. Teaching, Tasks, and Trust provides a fascinating glimpse into a bureaucratic world operating below the radar of the public eye—a world we rarely see while waiting in line or filling out paperwork. A Volume in the Russell Sage Foundation Series on Trust
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Unsung Heroes
Federal Execucrats Making a Difference
Norma M. Riccucci
Georgetown University Press, 1995

This book explores an important side of public employment that most Americans never get the opportunity to see—high-level career executives who make positive contributions to our quality of life. Norma M. Riccucci profiles six "unsung heroes," the people behind the scenes of some of the most successful programs in American government, and identifies the tools, skills, and strategies that make them effective leaders.

Through in-depth interviews and provocative story-telling, Riccucci demonstrates that while these executive-level bureaucrats—or "execucrats"—may have an overall negative public image, they create, develop, execute, and enforce a number of programs and public policies that change our country for the better. She highlights six of these modern execucrats who best exemplify the creativity, determination, and leadership found in such officials:

—William Black, Senior Deputy Chief Counsel, Office of Thrift Supervision, who attacked the rampant corruption and mismanagement that created the savings and loan crisis;

—Eileen Claussen, Director, Atmospheric and Indoor Air Programs, U.S. Environmental Protection Agency, who negotiated as intensely within her own government as with other countries to create an international plan to protect the earth's ozone layer;

—Ambassador Edward Perkins, U.S. State Department, the first African-American Ambassador to South Africa and the first American ambassador to meet with black South African leaders as part of his persistent efforts to end apartheid in that country;

—Stephen Marica, Assistant Inspector General, Small Business Administration, who investigated the Wedtech scandal, which bilked millions of dollars in fraudulent defense contracts from American taxpayers;

—Dr. Vince Hutchins, Director, Division of Maternal and Child Health, U.S. Department of Health and Human Services, who spearheaded the team that developed "Healthy Mothers, Healthy Babies Coalition," a public-private partnership that improved, and even saved, the lives of thousands of newborn babies; and

—Dr. Helene Gayle, Division Chief, HIV-AIDS Division, U.S. Centers for Disease Control, who is actively battling the AIDS virus through education and prevention programs around the world.

Riccucci not only relates the intriguing tales of these six dedicated officials who overcame the challenges before them, but she also analyzes the specific factors—from knowledge of the system to honesty, integrity, and humor—that are needed to become a dynamic government executive. Of interest to those both inside and outside government circles, Unsung Heroes gives captivating insights into effective executive leadership.

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