Professionals under Pressure: The Reconfiguration of Professional Work in Changing Public Services
Professionals under Pressure: The Reconfiguration of Professional Work in Changing Public Services
edited by Mirko Noordegraaf and Bram Steijn
Amsterdam University Press, 2013 eISBN: 978-90-485-1830-2 | Paper: 978-90-8964-509-8 Library of Congress Classification JF1601.P78 2013
ABOUT THIS BOOK | AUTHOR BIOGRAPHY | TOC
ABOUT THIS BOOK
Over the past decade, public services have come under increasing pressure to perform like private-sector organisations. This study demonstrates that professionals have much leeway in coping with changes caused by IT developments, distributed knowledge and more demanding public which have all created new pressures on public services. The authors conclude that rather than demanding more autonomy and space, public service professionals need renewed and workable professional standards.
AUTHOR BIOGRAPHY
Mirko Noordegraaf is professor of Public Management, Utrecht University, The Netherlands.Bram Steijn is professor HRM in the public sector at the Erasmus University Rotterdam.
TABLE OF CONTENTS
Professionals under Pressure - 4Contents - 6Preface - 101 Introduction - 122 Professions, professionals and the‘new’ government policies - 223 Professionals, power and the reform of public services - 424 Professionals dealing with pressures - 565 A managerial assault on professionalism? - 746 Legal professionals under pressure - 927 Institutionalizing professional conflicts through financial reforms - 1108 Public professionals and policy alienation - 1269 Loyalties of public sector professionals - 14610 Democratizing social work - 16211 Bounded professionalism - 18012 Control of front-line workers in welfare agencies - 19413 Professionalization of (police) leaders - 21214 Conclusions and ways forward - 230About the editors and authors - 240